our dog boarding and daycare service
Welcome to our Frequently Asked Questions Page
These are our most commonly asked questions
- What is the "Meet & Greet"?
- What's the best way to book?
- What about payment?
- Can you collect my dog or do I have to bring it to you?
- Where do you walk?
- Are you insured?
- Where can I find your Terms and Conditions?
- Cookies
We want you to be happy, knowing that your dog is happy! Please contact us if you have a question that is not covered on this page
What is the "Meet & Greet"?
This is the first time you and your dog (or dogs) will meet us. We want everyone to be happy, and for this reason it makes sense to ensure that we all get along before you commit to using our service.
This is your chance to tell us what you want from us and, more importantly, to tell us about your dog. No detail is too small.
What's the best way to book?
You can book by telephone or email.
What about payment?
We are happy to accept cash or bank transfer, either weekly or monthly.
Can you collect my dog or do I have to bring it to you?
We will collect your dog for walking. Depending on your location, a mileage charge may be applicable
Where do you walk?
Depending on your requirements, we can offer off-lead or solo walks (for the less social dog). We can also offer walks in a secure field, however, as this needs to be booked separately, an additional charge is applicable
Are you insured?
Yes, we are insured with Protectivity
Where can I find your Terms and Conditions?
You will receive a copy of our Terms and Conditions when you book
Cookies
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