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Welcome to our Frequently Asked Questions page

These are our most commonly asked questions

• What is the "Meet & Greet"?
• What's the best way to book?
• What do I need to bring with me when I drop my dog off?
• What about payment?
• Does My Dog Have to be Vaccinated?
• Can you collect my dog or do I have to bring it to you?
• What about walks?
• Do you take all breeds of dog for Home Boarding?
• Where can I find your Terms and Conditions?

We want you to be happy, knowing that your dog is happy! Please contact us if you have a question that is not covered on this page

....answers

What is the "Meet & Greet"?

This is the first time you and your dog (or dogs) will meet us and our dogs. We want everyone to be happy, and for this reason it makes sense to ensure that we all get along before you commit to leaving your dog with us. We ask you to come to our house (which means that you get a chance to find out where your dog will be staying and to ensure that you are comfortable with our location) and on arrival, that you bring your dog into the back garden. We will then introduce Charlie and Maddy, on lead, one at a time. This means that no one dog is put under undue pressure, and is also preferable to being indoors, which can lead to tension. Once all dogs have been acclimatised we will go indoors to discuss further arrangements. In the rare event that any of the dogs do not get along, we will of course not expect you to choose to board with us - we would not want our dogs to be uncomfortable and of course realise that you would feel the same!

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What's the best way to book?

This is largely dependent on what you are most comfortable with. You can book by telephone, email, or by submitting your details via the online form. If you use choose to use email, you can download our booking form and then, once you have filled it in for your initial visit, save it to your own computer and then resubmit via email, simply changing the date and anything else that may have altered

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